This article was originally published in the Grab Medium account on June 17, 2019. Reposting it here for your reading pleasure.
Grab’s Big Data Story
Grab is on an incredible mission to empower our driver-partners in 336 cities in 8 countries.
Curious about what Grab’s data tells us about driver-partners on the platform?
Let us share with you the most interesting data points we found among our driver-partners in Singapore!
1. It’s a Small World
Lim Chu Kang may feel like a world away from Katong, but Singapore is a small world for our driver-partners — a driver-partner has a 1 in 400 chance of having a repeat passenger amongst the 5.4 million population!
2. Saturday Night Fever
The annual average number of rides that a Grab driver-partner complete on Saturday nights is 110. But there was one special driver-partner who did 1,131 Saturday night trips in the year of 2018! Weekend parties just wouldn’t be the same without you. Rock on!
3. Share the Love
Did you know that having more passengers in a car can yield more 5-star ratings? Our GrabShare passengers share more than just rides — they share their appreciation too! GrabShare rides have an average trip rating of 4.8!
4. The Road More Travelled
Which neighbourhoods are painting the town green? Our driver-partners picked up the most passengers from Tampines, while Orchard & Marina Bay areas were the most popular destination in 2018!
5. Tricks of the Trade
Ever wondered if seasoned driver-partners who have been with us for more than 2 years, have different driving preferences and habits? They tend to start their day 1 hour earlier around 6–7am, and are on auto-accept most of the time. Did you know that drivers on auto-accept spend less time idle waiting for new bookings?
6. Busy Bee
Did you know? Drivers are twice as likely to get back-to-back allocations during evening peak hours! Drivers with frequent back-to-back bookings earn about 50% more per hour.
7. Road Runner
One of our most active driver-partners covered 57,000km ferrying passengers in 2018 — that’s like driving every road, street, jalan, lorong and tanjong in Singapore for more than 57 times!
How our driver-partners utilise the Grab platform to make a living (and break a few records along the way) never ceases to amaze us.
Interested to know more about the winning strategies among our driver-partners? Look out for the next data story!
Grab is a leading superapp in Southeast Asia, providing everyday services that matter to consumers. More than just a ride-hailing and food delivery app, Grab offers a wide range of on-demand services in the region, including mobility, food, package and grocery delivery services, mobile payments, and financial services across over 400 cities in eight countries.
Powered by technology and driven by heart, our mission is to drive Southeast Asia forward by creating economic empowerment for everyone. If this mission speaks to you, join our team today!