Product

In the dynamic realm of mobile development, understanding user journeys is key to effective troubleshooting. This blog delves into how Grab's innovative AutoTrack SDK has revolutionized session tracking. By addressing the challenges of incomplete user journey data, Grab has significantly reduced downtime, boosted customer satisfaction, and enhanced developer efficiency.

Discover how Grab tackled the challenges of scaling its flagship membership program, GrabUnlimited. In this deep dive, we explore the migration from a legacy system to Temporal, reducing production incidents by 80%, improving scalability, and transforming the architecture for millions of users.

The Grab superapp offers a comprehensive array of services from ride-hailing and food delivery to financial services. This creates multifaceted user journeys, covering homepages, product pages, checkouts, and interactions with diverse content, including advertisements and promo codes. Read this to find out more.

Understand how Grab employs a combination of automated and manual content moderation to manage its dynamic marketplace content efficiently, while also collaborating with Google to ensure marketplace safety.

Supporting real-time data streaming enables our internal users to build intelligent applications and services, a crucial aspect of continuously out-serving our community. Read this article to understand our journey of building a real-time data streaming platform from pure Infrastructure-as-Code towards a more sophisticated control plane, and the benefits of this solution.

With GrabMaps powering the Grab superapp we have the opportunity to improve our services and enhance our map with hyperlocal data. No matter the use case, road localisation plays an important role in Grab’s map-making process. However, road localisation entails handling a substantial volume of data, making it a costly and time-consuming endeavour. In this article, we explore the strategies we have implemented to drive down costs and reduce processing times associated with road localisation.

Being hyperlocal is a key advantage for GrabMaps. In this article we will explain what being hyperlocal means and how it helps GrabMaps bring value to our driver-partners and passengers through the Grab platform.

Built by Grab, the Geohash Java OpenStreetMap Editor (JOSM) plugin is widely used in map-making, but a common pain point is the inability to zoom in to a specific region without displaying new geohashes. Read to find out more about the issue and how the latest update addresses it.

The foundation for making maps lies in imagery and ensuring that it is fresh, high quality, and collected in an efficient yet low-cost manner. Read this to find out how the Geo team created KartaCam, how it addresses those concerns, and its future enhancements.

Like many businesses, Grab leverages ads to create awareness and increase engagement with our consumers. Read to find out how the GrabAds team built an ad server that could scale according to our growing consumer base.

Find out how the GrabFood team cut their bundle size by 3 times with these 7 webpack bundle optimisation strategies.

Learn how the Grab Support (GS) Tech Family reshaped chat support through experimentation and design updates.

Learn how Grab catered to user demand on GrabMart during COVID-19.

Do you find it tedious to type and search for your destination or have a hard time remembering that address of the friend you are going to meet? Well...Grab has a solution!

Forgetting to input ERP charges was one of the biggest problems faced by our driver-partners. Read our blog to know how went about solving it.

To excel in a heavily diversified market like Southeast Asia, we leverage on the depth of our data to understand what sorts of information users want to see on our Feed and when they should see them. In this article we will discuss Grab Feed’s recommendation logic and strategies, as well as its future roadmap.

Insights into how Grab is trying to solve pickup issues when you book from large venues such as airports or malls.

We help to “peak-shift” demand by helping passengers understand travel trends with Grab’s data. Curious to know how we empower our passengers to make better travel decisions? Read on!

At Grab, we consistently strive to build a platform that delivers excellent user experience to both our passengers and driver-partners. A major degradation to a seamless booking experience is the cancellation of that booking.

Disrupt or be disrupted - that was exactly the spirit in which the Growth Hacking team was created this year. This was a deliberate decision to nurture our scrappy DNA, and ensure that we had a dedicated space to experiment and enable intelligent risk-taking.

How do you work within a startup team and build a quick idea into a key feature for an app that impacts millions of people? It's one of those things that is hard to understand when you just graduate as an engineer.