This blog post describes how we used React Native to optimize the Grab PAX app.

Much of the work done by the service design team at Grab revolves around integrating people, processes, and systems to deliver seamless user experiences. In this blog post, we present an overview on how Grab's service design team goes about doing that.

Just over two years ago we introduced GrabChat, Southeast Asia’s first of its kind in-app messaging platform. Since then we’ve added all sorts of useful features to it such as auto-translated messages, the ability to send photos, and even voice messages! It’s been a great tool to facilitate smoother communications between our driver-partners and our passengers, and one group in particular has found it incredibly useful: tourists!

Bubble Tea’s popularity on GrabFood has captured our attention and we want to celebrate its fascinating growth with you! We have deep-dived into Grab’s Big Data to find the most interesting bubbles of treasures that can excite your palette. Hopefully these insights can help you understand what’s behind the Bubble Tea craze in GrabFood in Southeast Asia!