Perhaps one of the biggest missed opportunities in Tech in recent history is UX. Somehow, UX became the domain of Product Designers and User Interface Designers. While they definitely are the right people to be thinking about web pages, mobile app screens and so on, we've missed a huge part of what we engineers work on every day: SDKs and APIs.

Grab adopts a Service-Oriented Architecture (SOA) to rapidly develop and deploy new feature services. One of the drawbacks of such a design is that team members find it hard to help with debugging production issues that inevitably arise in services belonging to other stakeholders.

Here at the Grab Engineering team, we have built our entire backend stack on top of Amazon Web Services (AWS). Over time, it was inevitable that some habits have started to form when perceiving our backend monitoring statistics.