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EngineeringBuilding Grab’s Experimentation Platform
At Grab, we continuously strive to improve the user experience of our app for both our passengers and driver-partners. To do that, we’re constantly experimenting, and in fact, many of the improvements we roll out to the Grab app are a direct result of successful experiments.
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EngineeringIntroducing Grab-Kit: Distributed Service Design at Grab
As we evolved from a single monolithic application to a microservices-based architecture, we were faced with a new challenge. How do we support exponential growth while maintaining consistency, coordination, and quality?
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ProductHow Grab Experimented with Chat to Drive Down Booking Cancellations
At Grab, we consistently strive to build a platform that delivers excellent user experience to both our passengers and driver-partners. A major degradation to a seamless booking experience is the cancellation of that booking.
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EngineeringDeep Dive into Database Timeouts in Rails
Disaster strikes when you do not configure timeout values properly. In this post, we dive into the details of how timeouts work with Ruby on Rails and Databases.
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EngineeringDealing with the Meltdown Patch at Grab
The meltdown attack reported recently had far reaching implications in terms of security as well as performance. This post is a quick rundown of what performance impacts we noted as well as how we went on to mitigate them.
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Data ScienceGrabShare at the Intelligent Transportation Engineering Conference
We're excited to share the publication of our paper GrabShare: The Construction of a Realtime Ridesharing Service, which was Grab's contribution to the Intelligent Transportation Engineering Conference in Singapore last month.
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ProductGrabbing Growth: A Growth Hacking Story
Disrupt or be disrupted - that was exactly the spirit in which the Growth Hacking team was created this year. This was a deliberate decision to nurture our scrappy DNA, and ensure that we had a dedicated space to experiment and enable intelligent risk-taking.
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Data ScienceThe Data and Science Behind GrabShare Part I: Verifying Potential and Developing the Algorithm
Launching GrabShare was no easy feat. After reviewing the academic literature, we decided to take a different approach and build a new matching algorithm from the ground up.